We are committed to handling all personal information in a responsible manner. This personal data protection policy applies with respect to website (hereinafter – “Site”) managed by the private limited liability company Vysniog, address: Svitrigailos street 11A, Vilnius 03228, Lithuania (hereinafter – “Company” or “we”).

This Privacy Policy describes how we collect, use, store, process and disclose the personal data that you submit when you visit or make a purchase on the Site.

We reserve the right to make changes to this Privacy Policy at any time, so we encourage you to review this Privacy Policy periodically. By accessing the Site, you confirm that you have read and understand this policy including how and why we use your personal information. If you have any questions, do not hesitate to contact us in one of the ways indicated below.

Some services on our Site are provided by third parties. When you use these services, this Privacy Policy also applies to third-party data protection policies.

If you provide us with details of other people related to you (especially in cases where you indicate that the items must be delivered to another person), you should obtain their consent and get them familiar with this Privacy Policy.


We collect personal data that you submit to us when you make a purchase or attempt to make a purchase through the Site, create an account, contact our customer service, send queries or leave reviews, sign up for our marketing communications, participate in our promotions or questionnaires, or use other services offered by our Site.

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on the Site usage to optimize our Site, to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples of Personal Information collected: first name and surname, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to take your orders, to provide products or services to you, to execute our contract, to process your payment information, to arrange for shipping, and to provide you with invoices and/or order confirmations, to process returns of orders, to send notifications of delivery status and delivery related problems, to help finalize the purchase if you have not checked out and completed your order, to communicate with you, to provide customer support, to collect and evaluate consumer reviews, to create and manage your personal account, to screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, to provide you with the information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: sales channels, payment gateways, shipping and fulfilment apps such as Omniva Shipping and other external service providers related to the services on our Site and participating in our transaction with you.

Credit or debit card payments in our shop are processed by using the Stripe payment software solution managed by Stripe Inc (510 Townsend Street San Francisco, CA 94103 United States), therefore your personal information required for payment execution and confirmation will be transferred to Stripe Inc.


The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.


We may use the services of external service providers to help us provide our services to you, to execute our contracts with you and meet our business needs. As a result, we may share your Personal Information with these service providers (such as payment service providers, delivery companies, marketing agencies, tax consultants, and a variety of service providers who process personal data).

These service providers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence. We provide your personal data in accordance with legal requirements.

We use Google Analytics to help us understand how our customers use the Site.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your orders, and keeping you up to date on new products, services, and offers.


Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.


When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

MB VYSNIOG, Svajoniu al. 3-12, 46290 Kaunas , Lithuania.